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The HelpMaster PRO Enterprise Edition is a help desk, CRM, and call center software system. Windows 9X, NT, ME, 2000, & XP compatible. MS SQL compatible. It features a full client-server SQL Server database as it's core and offers a complete list of enterprise features. Key Features include: Complete Call Tracking; Fast Problem Resolution; Web Access for Client and Staff; Automatic Call Escalation; Very Customizable; Flexible Contact Management; Asset Management; Change Management; Comprehensive E-mail/pager/SMS support; Profile based Security; Over 80 Management Reports and much more.
Related software:
help desk, call tracking, crm, help desk software, customer support, helpdesk software, helpdesk, incident management, call center software, problem resolution, asset management, contact management, change management, call tracking, call logging, ...
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